The Agreement Behind Your Vegastars Account

When you register with Vegastars in New Zealand, these terms become the agreement between us. They explain what we expect from you, what you can expect from us and which conditions attach to payments and promotions. Registering means you accept them, so please read them before your first deposit. If a promotion comes with its own conditions, both sets of rules apply to it.

1. Eligibility

Only adults of legal gambling age may hold a Vegastars account. The details you give us must be true, complete and your own.

2. Registering and Protecting the Account

To open the account you typically provide your e-mail address, a chosen username and password, and your phone number. You are responsible for keeping your login private and for activity on your account. Two-factor authentication is usually available, and we encourage you to use it. Keep your contact details current so payment and security messages reach you.

3. Currency

NZD is available as an account currency. With NZD chosen, deposits, withdrawals, bonus amounts and limits are shown in NZ$.

4. Deposits

Visa and Mastercard cards, the e-wallets Skrill and Neteller, Apple Pay and the cryptocurrencies Bitcoin, Ethereum and Litecoin are all accepted for top-ups. Google Pay and Revolut are typically offered as well. The smallest deposit we accept is NZ$20.

5. Identity Verification

Before money leaves your balance, we need to know it is going to the right person, so a withdrawal stays on hold until verification is finished. Your first withdrawal usually triggers the request. The standard set is typically an ID document together with proof of address. On top of that, we usually want to see that the payment method is in your name. A source-of-funds review is, as a rule, added where it applies. Checks are typically done within 24 hours.

6. Withdrawals

The smallest withdrawal we process is NZD 20. Withdrawals usually return to the method you deposited with. Payouts typically arrive within 1–3 days. A monthly withdrawal limit of NZ$50,000 usually applies. A particularly large win is, as a rule, split into several instalments.

7. Welcome Offer

The first-deposit welcome is a 100% match up to NZ$2,000 plus 50 free spins, and it needs a deposit of at least NZD 20. The full package typically spreads over three deposits:

Bonus wagering is usually 40x. Winnings from free spins typically carry a 40x requirement as well. The wagering must, as a rule, be met within five days. While a bonus is active, the maximum bet is usually NZ$25 per round.

8. Cashback and Loyalty

Cashback forms part of our ongoing offer. Players can usually also join our loyalty programme.

9. Games and Access

Our library holds more than 2,500 games, including a live casino, from studios such as Pragmatic Play, Play'n GO, Hacksaw Gaming and NetEnt. You can play in your phone browser, with no download involved as a rule. Each game follows its own rules and pay table, and a round is settled according to the result the game records.

10. Safer Play

You can manage your play with the tools in your account. These typically include deposit limits, loss and wager limits, cool-off breaks and self-exclusion on request. A lower limit usually takes effect quickly, while an increase applies only after a cooling-off period.

11. Support and Complaints

Questions and complaints go to our support team by live chat or e-mail. Live chat usually runs 24/7. Give us your username and the details of the transaction or game round in question, so we can look into it.

12. Changes to These Terms

We may update these terms when our service, our offers or the law changes. The version in force when you play is the one that applies. Where a change significantly affects you, we let you know before it takes effect.